Who We Are
DraftPop is operated by DruMan Solutions LLC. This policy describes how we collect, use, share, protect, and retain information when you visit draftpop.ai, create an account, generate content, upload files, connect social accounts, schedule posts, or contact us.
Information We Collect
- Account information, such as your name, email address, login details, plan, and preferences.
- Customer content, such as prompts, uploaded files, source material, generated drafts, images, captions, rationales, and scheduling details.
- Connected-account information that you authorize, such as social account identifiers, publishing permissions, and access tokens needed to schedule or publish posts.
- Billing information handled through Stripe, including payment status, subscription plan, invoices, receipts, and limited transaction records. We do not store full payment card numbers.
- Usage, device, log, security, and cookie data, such as pages viewed, approximate location, browser type, IP address, timestamps, errors, and product events.
- Support and abuse-report information that you send to us.
How We Use Information
- Provide, operate, secure, troubleshoot, and improve DraftPop.
- Generate, refine, store, schedule, and publish content at your direction.
- Process subscriptions, billing, receipts, cancellation requests, refunds, and disputes.
- Respond to support, privacy, safety, and abuse reports.
- Detect, prevent, and investigate fraud, spam, misuse, security incidents, and violations of our policies.
- Comply with legal, tax, accounting, platform, payment, and regulatory obligations.
AI and Customer Content
DraftPop uses customer prompts, uploaded files, connected-account information, and generated drafts only to provide the service, support, security, billing, and compliance. DraftPop does not sell customer content.
DraftPop does not use customer content to train DraftPop-owned AI models unless we ask for permission first. We use third-party AI providers to process prompts, uploaded materials, and instructions to produce outputs. Their processing is governed by their applicable terms, data-processing commitments, and the settings available to us.
More detail is available in our AI and Data Processing Disclosure.
How We Share Information
- Service providers that help us run DraftPop, including hosting, database, AI processing, payments, email, analytics, monitoring, security, and customer support providers.
- Social platforms you connect, when you ask DraftPop to schedule, publish, or manage content through those platforms.
- Payment processors, banks, card networks, and fraud-prevention providers for billing and dispute handling.
- Authorities, courts, regulators, or other parties when required by law or needed to protect rights, safety, security, and platform integrity.
- A successor or buyer if DraftPop is involved in a merger, acquisition, financing, restructuring, or sale of assets.
Cookies and Analytics
We may use cookies and similar technologies to keep you signed in, remember preferences, measure site usage, understand product performance, protect against abuse, and improve DraftPop. Your browser may let you block or delete cookies, but some features may not work correctly without them.
Data Retention
We keep information for as long as needed to provide DraftPop, maintain security, resolve disputes, comply with legal and tax obligations, and enforce our agreements. When you delete your account, we aim to delete generated drafts, uploaded files, and other account content within 30 days, except for backups, logs, billing records, legal records, security records, and information we must retain for legitimate business or legal reasons. Backup copies are deleted on their normal rotation schedule.
Your Choices and Privacy Requests
Depending on where you live, you may have rights to access, correct, delete, export, or object to certain uses of your personal information. To make a request, email support@draftpop.ai. We may need to verify your identity before completing a request.
International Use
DraftPop is available worldwide. Your information may be processed in the United States and other countries where we or our providers operate. Those locations may have privacy laws different from where you live.
Security
We use administrative, technical, and organizational safeguards designed to protect information, including encryption for sensitive application data where supported. No online service can guarantee perfect security, so please use a strong password and keep connected accounts secure.
Contact and Abuse Reports
For privacy, support, and customer questions, email support@draftpop.ai. To report abuse, spam, impersonation, illegal content, or platform misuse, email support@draftpop.ai with enough detail for us to investigate.